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Privacy policy

Privacy Policy

We are delighted by your interest in our website. The protection of your privacy is very important to us. Below we will inform you comprehensively about the handling of your data.

Storage of access data in Server-Logfiles

You can visit our website without giving information about yourself. We only save access data in so called server-logfiles, for example the name of the requested file, date and time of access, transferred amount of data and provider requests. This data is used solely for insuring that the site runs smoothly and to improve our E-Commerce-service. We do not allow any conclusion to be drawn as to who you are.

Gathering and use of data for the contract fulfillment and for opening a customer account

We gather personal data, if you disclose it voluntarily during the order placement, for a contact request (for example via contact form or e-mail) or if you open a customer account. Which data will be gathered is apparent from the respective forms. We use the disclosed data for the fulfillment of the contract and to process your requests. After completely fulfilling the contract or after deleting the customer account information, we will block your data for further use and delete it after the deadlines for storage under tax- and commercial code law have run out, if you didn’t explicitly agree to the continued use of your personal information or if we reserved the rights for a use exceeding the legal use of the data and about which we inform you below. The deletion of your customer account is possible any time and can be conducted either by sending a message to the contact information provided in the Site Notice or by employing the respective tools in the customer account.

Data sharing for contract fulfillment

In order to fulfill the contract, we share your personal information with the hired delivery company, if this is necessary to deliver the ordered goods. Depending on the payment service chosen during the ordering process, we will share the information needed for the processing of the payment with the chosen credit institution and might share the information with payment services commissioned by us, or the payment institution respectively. Some of the payment services gather these information themselves, if you have opened a customer account with them. In this case you need to login with the payment service with your personal access data during the ordering process. In this respect the privacy policy of the respective payment institution applies.

Use of data in case of newsletter subscription

If you subscribe to our newsletter, we will use the required data already provided or we will request the data needed to be able to send you our newsletter regularly with your consent. The cancellation of your newsletter subscription is possible anytime and can be conducted either by sending a message to the contact information provided in the Site Notice or by clicking the designated link in the newsletter itself.

Use of cookies

We use so called cookies to make your visit to our website a pleasure and to make the use of certain functions possible. Cookies are small text files, which are saved to your device. Some cookies are deleted upon the ending of the surfing session, meaning the closing of the browser (so called session-cookies). Other cookies stay on your device and allow us to recognize your browser upon your next visit (persistent cookie). You can adjust your browser settings, so you are informed about the use of cookies and so you can decide on accepting cookies individually or deny certain or all cookies. If you don’t accept our cookies, the functionality of our website might be limited.

Use of Google (Universal) Analytics for web analysis

This website uses Google (Universal) Analytics, a web analytics service of Google Inc. (www.google.de). Google (Universal) Analytics utilizes methods, that make it possible to analyse your use of the website, like for example by planting so called cookies (text files) that are saved to your computer. The generated information about your use of the website is usually transferred to the Google server in the USA and stored there. By activating the IP-anonymisation on this website, the IP-address will be shortened for the transfer inside the member states of the European Union or to other contract states of the treaty for the European Economic Area. Only in exceptional cases the full IP-address is transferred to Google in the USA and shortened there. The transferred, anonymised IP-address gathered by Google Analytics from your browser will not be merged with other data from Google.

You can prevent the gathering of the data about your use of the website (including your IP-address) through the cookie for Google as well as the processing of the data by Google by clicking the following link and downloading and installing the plugin: http://tools.google.com/dlpage/gaoptout?hl=de

Alternatively to the Browser-Plugin you can click this link to prevent the use of Google Analytics on this website for the future. In this case an opt-out-cookie is stored on your device. If you delete your cookies, you need to click the link again.

Use of Facebook Plugins

On our website we use so called Social Plugins (“Plugins”) of the Social network Facebook that is run by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with the Facebook logo and the addition “Social Plug-in by Facebook” or “Facebook Social Plugin”. An overview of the Facebook Plugins and their look can be found here: http://developers.facebook.com/plugins

If you open a page of our website that utilizes such a plugin, your browser is connecting directly to the Facebook servers. The content of the plugin is transferred directly by Facebook to your browser and integrated into the page. Through this plugin Facebook gets the information that your browser visited this particular page of our website, even if you don’t have Facebook or you are not currently logged on to Facebook. This information (including your IP-address) is transferred directly from your browser to the Facebook server in the USA and stored there.

If you are logged on to Facebook, Facebook can match your visit of our website directly to your Facebook profile. If you interact with the plugin, for example by clicking the like-button or by commenting, that information as well is transferred directly to the Facebook server and stored there. Additionally the information is published on your Facebook profile and shown to your Facebook friends.

You may find further information regarding the purpose and scope of the data gathering and the further processing and use of the data by Facebook as well as your rights and settings options to defend your privacy in the privacy policy of Facebook: http://www.facebook.com/policy.php

If you don’t want Facebook to match the data gathered from your visit to our website to your Facebook profile, you need to log off from Facebook before visiting our website. You can also prevent the loading of the Facebook Social Plugins with Add-Ons for your browser completely, for example with the “Facebook Blocker” (http://webgraph.com/resources/facebookblocker/) or the script-blocker „NoScript“ (http://noscript.net/).

Evaluation reminder by Trusted Shops

If you have given explicit consent during or after the ordering process by activating a checkbox or clicking the designated button, we will transfer your e-mail-address for a reminder to evaluate your order to the Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Köln (www.trustedshops.de), so they can remind you to give an evaluation by e-mail. This consent can be revoked by contacting us through the contact information provided in the Site Notice or you can revoke your consent opposite Trusted Shops directly.

Right of information and contact information

You have the right to free information regarding the storage of your personal data as well as, if need be, a right to correction, freezing or deletion of your personal information. In case of questions regarding the gathering, processing or use of your personal data, in case of inquiry, correction, freezing or deletion of data as well as revoking given consent or cancellation of the use of specific data, please don’t hesitate to contact us directly through the contact information provided in the Site Notice.